Filing a water damage claim? Your insurance company needs evidence — not just your word. Our detailed leak detection reports include professional photographs, FLIR thermal images, calibrated moisture readings, and clear findings that give adjusters exactly what they need to process your claim.
Insurance claims live and die on documentation. When you file a water damage claim, your insurance company assigns an adjuster to evaluate the situation. That adjuster needs to determine three things: what happened, what's damaged, and whether the policy covers it. Without professional documentation, these questions come down to subjective interpretation — and that rarely works in the homeowner's favor.
A professional leak detection report transforms your claim from a verbal description into documented evidence. Thermal images show moisture that's invisible to the naked eye. Calibrated moisture readings provide measurable data points. Photographs document conditions as they were found. And clear, professional findings establish the cause and extent of the damage.
Homeowners who provide professional documentation with their claims get faster processing, fewer disputes, and better outcomes. Our reports are specifically designed to give adjusters what they need — in the format they expect — so your claim moves forward instead of stalling.
Every report includes comprehensive evidence and clear, professional findings.
High-resolution photos documenting visible damage, staining, moisture indicators, and conditions throughout the affected areas. Every photo is labeled with location and description.
Infrared thermal images revealing hidden moisture patterns, water migration paths, and temperature anomalies behind walls and under floors. These images document damage invisible to the naked eye.
Calibrated moisture readings taken at specific locations throughout the affected area. These measurable data points establish the extent of moisture intrusion and differentiate wet areas from dry.
Documented pressure test readings for supply and drain lines, showing which systems passed and which failed. Gauge readings provide objective evidence of a plumbing system failure.
Clear identification of the leak source, the likely cause, the affected areas, and the extent of moisture intrusion. Written in professional language that adjusters understand and trust.
Professional recommendations for next steps — repair scope, areas requiring further investigation, and remediation considerations. This helps everyone involved plan the path forward.
What to expect and how our report fits into the process.
Contact your insurance company as soon as you discover the leak. Texas law requires prompt reporting of losses. Get a claim number and document everything — even with your phone camera while you wait for professional inspection.
Call us for a professional leak detection inspection. We document the source, cause, and extent of the leak using thermal imaging, moisture meters, and pressure testing. Our report provides the investigative evidence your adjuster needs.
Provide our report to your insurance adjuster along with your claim. The thermal images, moisture readings, and professional findings give the adjuster objective evidence to evaluate your claim — significantly stronger than descriptions alone.
Once your claim is processed, use our pinpointed leak location and damage mapping to guide repairs. Our report ensures the repair contractor and mitigation company know exactly what they're dealing with — no surprises behind the walls.
Typically covered: Resulting water damage from a sudden and accidental plumbing failure — soaked drywall, damaged flooring, ruined personal property, mold remediation in some policies, and the cost of accessing the leak (tear-out). If a pipe bursts or a supply line suddenly fails, the water damage it causes is generally covered under standard Texas homeowners policies.
Typically not covered: The plumbing repair itself (the pipe, fitting, or fixture that failed), damage from gradual leaks that developed over weeks or months, water damage from deferred maintenance or neglect, and flood damage (which requires separate flood insurance). The line between "sudden" and "gradual" is the most common dispute in water damage claims — and it's where good documentation matters most.
The gray area: Many water damage claims fall into a gray area where the insurance company argues the leak was "gradual" and therefore excluded. Our reports help establish the timeline and nature of the leak with objective evidence. If we find active, pressurized water escaping a failed fitting, that's documented evidence of a sudden failure — very different from "there might have been a slow leak for a while."
Every policy is different. Review your specific policy or consult with a public adjuster for coverage questions. Our job is to provide the best possible documentation of what happened and what's affected — the evidence that supports your claim regardless of the specific policy language.
Your detailed report is always included with every inspection.
Reports delivered within 24-48 hours after inspection.
Rush delivery available for urgent claim deadlines.
We'll speak directly with your adjuster if needed — no extra charge.
Our reports include standard photographs, FLIR thermal images showing hidden moisture, calibrated moisture meter readings mapped to specific locations, pressure testing results, a clear description of findings including the leak source and affected areas, and recommendations. Formatted for professional use by adjusters, property managers, and contractors.
Most Texas policies cover sudden and accidental water damage — like a pipe burst or appliance failure. They typically don't cover the plumbing repair itself, gradual leaks, or damage from deferred maintenance. The "sudden vs. gradual" distinction is where claims get disputed, and our reports help establish the nature and timeline of the leak.
Adjusters need objective, documented evidence to process claims. Our reports provide calibrated moisture readings, thermal images, and clear identification of the leak source — evidence that goes far beyond verbal descriptions or contractor estimates.
A professional report can strengthen an appeal by providing objective evidence not available during the initial claim. If the denial was based on the leak being "gradual" or "maintenance-related," our documentation can help clarify the actual timeline and nature of the failure.
Reports are typically delivered within 24 to 48 hours after inspection. For urgent claim deadlines, we offer rush delivery. Same-day inspections are available — we understand insurance claims are time-sensitive.
File the claim first to get it on record — insurance companies expect prompt reporting. Then schedule leak detection. Our report becomes supporting documentation that strengthens your claim. Many adjusters actually recommend professional leak detection as part of their investigation.
A plumber's invoice shows what was repaired. Our report documents the investigation: where the leak was found, how it was identified, the extent of moisture, and supporting evidence. Adjusters need both, but the detection report provides investigative documentation plumber invoices don't include.
Yes. Our reports are formatted for adjusters, and we'll speak with your adjuster directly if they have questions. We maintain professional relationships with adjusters across Houston and understand what they need to process claims efficiently.
Get professional documentation that supports your claim. Don't go to your adjuster empty-handed.
Professional reports are included with every leak detection service we offer.
Acoustic listening, thermal imaging, and pressure testing to pinpoint leaks under your foundation. Starting at $450.
Multi-family and commercial investigations with comprehensive documentation for property managers. Starting at $650.
Active water emergency? Same-day and after-hours leak detection when you can't wait. Reports delivered on expedited timelines.
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Don't see your area? Call us — we probably cover it.